Newsletter march 2024

Replace or troubleshoot a payment terminal whenever you want

In MyTrivec, you can log in and get an overview of all your payment terminals (Westpay). The view provides a clear overview of all the terminals you have. You can easily replace a payment terminal with a new one by clicking on the terminal you want to replace. You make the new order directly in MyTrivec, at any time of the day, without needing to call support. You can also troubleshoot a specific payment terminal using our step-by-step guide – whenever you want.

👉 NOTE! For those who want to be able to register an exchange of payment terminals or perform troubleshooting on terminals, contact us at  and we will activate it for you in MyTrivec.

Payment terminals list

Discover Trivec HelpCenter online 👍

In Trivec’s HelpCenter online, you can find answers to the most common questions. Thanks to clear documentation and step-by-step guides, it has become even easier to find answers to questions that may arise. You can:

  • Get all the information about our hardwares
  • Troubleshoot a printer – a step-by-step guide
  • Get answers to questions about the reporting tool in the pos (Domino)
  • Read about how you configure products
  • Read about how to manage orders and payments in our pos
  • Answers to questions about the integrations we offer

And much more… you will find answers to almost everything.

Trivec Karma

Increase sales on the outdoor terrace this summer 👍Trivec + Karma

Karma is perfect for large outdoor terraces and summer restaurants! Follow the lead of Liseberg, Havsbaren, Pepes Bodega, and Asado and use Karma to handle large guest volumes and increase sales during the most important months of the year!

Thanks to an integration between Trivec’s POS system and Karma’s QR code solution, all QR-payments are registered in the POS system, providing you with a smooth flow and full overview of your transactions.

Boost your sales: With Karma, you never miss a sale; our customers increase the average check by up to 50%.
Let guests split the bill and pay themselves: With Karma, guests can easily split the bill and pay for themselves. The result is a better guest experience and 34% faster checkouts.
Get to know your guests even better: With Karma, you collect guest data with every purchase; see which dishes your guests prefer and how much they spend. Use the data to send relevant communications that encourage return visits.
All QR payments are registered in the POS system. Trivec offers an ecosystem of partners, and thanks to an integration with, for example, an economy system, sales figures are automatically sent to the accounting system.